Returns

Return Policy

At Vorburst, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return process for eligible items.

Pet Toys

  • Items must be unused, in original packaging, and returned within 14 days of delivery.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Once we receive and inspect the return, a refund or exchange will be processed.

eBooks & Virtual Consultations

  • Due to the digital nature of eBooks and consultations, all sales are final, and we do not offer returns or refunds.
  • If you experience issues accessing your eBook or need to reschedule a consultation, please contact our support team, and we’ll be happy to assist you.

📍 Return Address
Vorburst Returns Department
1309 Coffeen Avenue, STE 1200
Sheridan, Wyoming 82801

For any questions about our return policy, please reach out to our customer support team. We’re here to help! 🚀

Returns Address

If you need to return an item, please send it to the following address:

📍 Returns Department
Vorburst
1309 Coffeen Avenue, STE 1200
Sheridan, Wyoming 82801

Before returning any items, please ensure they meet our return policy requirements (unused, in original packaging, and within the return window). We recommend contacting our support team before sending a return to receive confirmation and further instructions.

For any questions, feel free to reach out to our customer support team. We’re here to help! 🚀