A pet consultation provides you with expert advice regarding your dog’s or cat’s behavior, health, diet, training, or any specific issues or questions you might have. Our trained professionals assess the information you provide about your pet and offer tailored recommendations.

Each session typically lasts about 45 minutes to an hour. However, depending on the specific needs of your pet, some consultations may be shorter or longer.

Yes, you can discuss both your pets in one session. However, if they have extensive issues, it might be more beneficial to schedule separate sessions to ensure each pet gets the attention they deserve.

Please refer to our refund and rescheduling policy. Generally, if you notify us at least 24 hours in advance, we’ll do our best to accommodate your new preferred slot, subject to availability.

It’s helpful if you can provide any relevant medical records or a brief history of the issues you’re facing with your pet. The more information you can give, the better equipped our consultants will be to assist you.

Consultations are typically conducted over the phone or via video conferencing platforms, allowing our consultants to see and assess your pet in real-time if necessary.

Absolutely. We uphold strict confidentiality standards and ensure that your personal and pet’s details are kept private and secure.

We aim for 100% client satisfaction. If you feel the consultation didn’t meet your expectations, please reach out to our support team within 24 hours, and we will address your concerns. Refer to our refund policy for more details.

Yes, follow-up sessions can be scheduled if you feel you need more time or have additional questions after your initial consultation.

We accept multiple payment methods, including credit/debit cards and online payment platforms. All transactions are secure and encrypted for your safety.