PAYMENT TYPES
Please note that for your own security, we only accept credit cards protected by “Verified by Visa” or “MasterCard SecureCode” or “American Express Safekey”.What is "Verified by Visa"?
Shop Confidently Worldwide
With “Verified by Visa” you can shop confidently worldwide at the biggest and most popular online vendors.
Advantages of Verified by Visa
When you shop online with Visa, you can lean back, relax in expectance of your order. Because with Visa you get your money back:*
-as a victim of online fraud
-in case of a lost order
-in case of damaged goods
-no matter the amount of your order.
*depending on the terms of the card-issuing bank.
Protection
Verified by Visa protects your cardholder data with a password and a personal security message.
Trust
Because only you know your password, no one else is able to use your Visa card at participating vendors.
Easy Enrollment
If you want to protect your card with Verified by Visa, you don’t have to apply for a new card. All you have to do is register with your card-issuing bank or Sparkasse.
Easy to Use
Once you have registered, you can shop just like you normally would. To conclude your purchase you simply enter your password when asked.
Learn more about Verified by Visa”
What is "Mastercard Securecode"?
Safer Shopping Online
“MasterCard SecureCode”, like Verfied by Visa, is an authentication procedure for secure shopping online.
During the payment process, we send a request to your card-issuing bank. This opens an input window in your browser for a personal security code, the MasterCard SecureCode, which only you and your bank know. This security query is seamlessly integrated into the payment process and is completed in seconds.
You can shop quickly and conveniently while enjoying state-of-the-art security.
No software download or installation is required for the SecureCode query, which means you can make MasterCard SecureCode payments at any time, anywhere in the world, and on any computer with Internet access. To use MasterCard SecureCode, you should have the latest version of your browser installed. The computer should also comply with current security requirements and not be a publicly accessible (e.g. Internet cafes or similar).
The use of SecureCode via SmartPhones is not yet supported.
More information about MasterCard SecureCode.
RECLAIMER
If your ordered item should show any damage after the return period, which is not due to everyday wear and tear, please send us a few photos of the defect, a short description and your order number via e-mail.
We will take a preliminary look at the defect and get back to you with the next steps. If you bought the item in one of our local stores, please contact the store with the item and the receipt. Unfortunately, it is not possible to process your complaint via the online store in this case.